Infotriever Service Request

Support

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Service Request Form To submit a request for Infotriever service and technical support, please fill in the form below and press send. Required items indicated with *. Click here to allow us to check your computer and pre-fill some values for you.
Your First Name:*
Your Last Name:*
Your E-mail Address:*
Your Company:
Is the Infotriever Desktop Software Client installed on your computer?:*	Yes No Not sure
What is your Infotriever ID?:
Which operating system are you using on your computer?:*
Which browser and version were you using when the issue occurred?:*
Which organizer/calendar do you use?:*
How were you connected to the Internet when the issue occurred?:*
Were you behind a company or personal firewall when the issue occurred?:*	Yes No Not Sure
Were you connected to the Internet via a company proxy server when the issue occurred?:*	Yes No Not Sure
What were you doing when the issue occured?:*
What website were you using when the issue occurred? (If you wish, you can send us the name of the website or cut and paste the website URL):*
Please describe what happened, including any error messages you may have encountered.:*
Have you used Infotriever successfully in the past?:	Yes - this is the first time an issue has occurred Yes - but I experience issues from time to time No
	Attached Not attached
Find and attach the ifblog.txt file:
Find and attach the ifblog2.txt file:

Service Request Form