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Q: When I download an event, it does not appear in my calendar. What's wrong?

A: There is nothing wrong. You just need to refresh your calendar view and the event will appear. If the event still does not appear after you refresh your calendar view, please email us at service@infotriever.com.

Q: I entered a phone number with no area code and the number appeared in this format: "555-555-5". Do I need to enter the area code?

A: Yes, ACT! users must enter an area code for the number to appear in the correct format.

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