Support

Welcome to the Infotriever Technical Support section.

In this section, you can search our knowledgebase for resolutions to known issues, or submit a technical support request. The knowledgebase is quite extensive, and we highly recommend that you start there by trying a quick search for your issue.

Prior to proceeding, please ensure that you are using the most current version of the Infotriever desktop software application – version 3.1.0.11. You can determine the version you are using by right-clicking the Infotriever icon in your system tray, and selecting “About”. If you are using an older version, please upgrade to the most current version.

Search our knowledgebase

e.g “download page” or “install”

Submit a technical support request

Inquiry
Can’t find the answer in our knowledgebase?
Submit a technical support request.

Setup Instructions